QuickBooks POS: Add Customer after Receipt is done
Today we are going to talk about what happens when you forgot to add a customer name to the receipt and you definitely want to keep the history of your customer. Let’s begin:
- On your Homepage, go to “Sales History”.
- Ok first, we need to know whether this receipt has been sent to QuickBooks accounting or not.
- On the Sales History screen Add a “QB Status” column.
- You can Add a column by right-clicking the header, select “Customize Column” then select “QB Status”.
- On the QB Status column you will see a status of “Not Posted” and “Completed”.
- Completed means that it has been sent over to QuickBooks accounting.
- Not Posted means it’s been processed by the point-of-sale but it has not had a financial exchange to send the numbers over to QuickBooks accounting.
- So, for example, you choose this to Add a customer because it has a blank name and it’s QB status is Not Posted.
- Go to “I want to” menu, then select “Change/Edit Customer”.
- Select here the customer, then click “Ok”. (For example, you choose Jenna Jenkins)
- “Jenna Jenkins” has been added to the receipt.
- Then your last step is, go to “Financial” menu, then select “Update QuickBooks Desktop” to update your financial.
Original Article: https://blackrockbusiness.com/quickbooks-pos-add-customer-after-receipt-is-done/?feed_id=3218&_unique_id=62012715dd872